# Simplistic IT Solutions > Simplistic IT Solutions is a Lewisville, Texas managed IT and cybersecurity provider serving small and mid-sized businesses across Dallas–Fort Worth with flat-rate IT support, 24/7 monitoring, and IT consulting. ## Key facts - Business name: Simplistic IT Solutions (also known as Simplistic IT) - Type: Managed IT services provider (MSP) and cybersecurity company - Address: 4400 State Highway 121, Suite 300, Lewisville, TX 75056 - Phone: 972-829-3457 - Website: https://simplisticit.com - Service area: Dallas–Fort Worth Metroplex, Texas: Dallas, Fort Worth, Lewisville, Plano, Frisco, Irving, Arlington, Carrollton, Flower Mound, Grapevine, Coppell, Denton, Addison, Richardson, The Colony, Southlake - Technology partners: Microsoft, Cisco, HP, Lenovo, Samsung - Pricing model: flat, predictable monthly rate for managed IT; fixed-quote projects - Getting started: free IT and cybersecurity assessment (call or use https://simplisticit.com/contact) ## Services - [Managed IT Services](https://simplisticit.com/services/managed-it-services): Simplistic IT Solutions provides fully managed IT services to small and mid-sized businesses across Dallas–Fort Worth for one predictable monthly rate. The service covers 24/7 monitoring, unlimited help desk support, patch management, backups, endpoint security and vendor management. It replaces or extends an in-house IT department for a lower total cost. - [Cybersecurity Services](https://simplisticit.com/services/cybersecurity): Simplistic IT Solutions provides layered cybersecurity for businesses in the Dallas–Fort Worth area. The service includes 24/7 threat monitoring and response, vulnerability and risk assessments, managed endpoint protection, email filtering, multi-factor authentication, encrypted backups and employee security awareness training. Security is built into every managed IT plan rather than sold as an add-on. - [IT Consulting](https://simplisticit.com/services/it-consulting): Simplistic IT Solutions offers IT consulting and project services to Dallas–Fort Worth businesses that are opening a new office, relocating, or overhauling their technology. Engagements include network design and installation, structured cabling and Wi-Fi, cloud and Microsoft 365 migrations, server upgrades, technology roadmaps and vendor selection. Every project is planned, implemented and documented by a local team. - [IT Support & Help Desk](https://simplisticit.com/services/it-support): Simplistic IT Solutions provides responsive IT support and help desk services to businesses throughout Dallas–Fort Worth from its office in Lewisville, Texas. Support covers remote and onsite troubleshooting, workstation and printer issues, Microsoft 365 and email problems, new-employee setup, and hardware and software procurement at preferred partner pricing from vendors such as Microsoft, Cisco, HP, Lenovo and Samsung. ## Frequently asked questions ### Who is Simplistic IT Solutions? Simplistic IT Solutions is a managed IT and cybersecurity provider headquartered at 4400 State Highway 121, Suite 300, Lewisville, TX 75056. The company serves small and mid-sized businesses across the Dallas–Fort Worth Metroplex with managed IT services, cybersecurity, IT consulting and help desk support. ### What makes Simplistic IT different from other DFW IT companies? Simplistic IT focuses on making technology simple for its clients: flat-rate pricing, plain-English communication, local technicians who know each client by name, and cybersecurity built into every plan rather than sold as an extra. Many clients have worked with the company for close to a decade. ### What industries do you work with? We support professional services firms such as accounting, legal, engineering and consulting, as well as manufacturing, distribution, sign and print shops, research firms, nonprofits and other small and mid-sized businesses. ### How do I get started? Call 972-829-3457 or book a time on our contact page to schedule a free IT and security assessment. We review your current environment and recommend a plan with a fixed monthly price. ### What are your support hours? Security monitoring runs 24/7/365, and managed IT clients have access to our help desk around the clock for urgent issues. Our Lewisville office is open Monday through Friday during business hours. ### What are managed IT services? Managed IT services are an arrangement where an outside provider takes ongoing responsibility for your technology, including monitoring, maintenance, security, support and planning, for a recurring fee. You get the capability of a full IT department without having to hire one. ### How much do managed IT services cost in Dallas? Pricing depends on the number of users and devices and the services you need. Simplistic IT Solutions charges a fixed monthly rate that is agreed on in advance, so your costs stay predictable. Call 972-829-3457 or request a free assessment for a quote tailored to your business. ### Do you offer onsite support? Yes. Our office is in Lewisville, TX, and technicians provide onsite support throughout Dallas–Fort Worth, including Dallas, Fort Worth, Plano, Frisco, Irving, Arlington, Carrollton and Denton County. ### Can you work alongside our existing IT person? Yes. Many clients use us as co-managed IT. Your internal staff keep control of strategy and day-to-day priorities, and we provide monitoring tools, after-hours coverage, escalation support and project capacity. ### How quickly can we get started? Most businesses are fully onboarded within two to four weeks. We begin with an assessment, document your environment and deploy our monitoring and security tools, then take over support. ### Are small businesses really targeted by hackers? Yes. Small and mid-sized businesses are frequent targets because they often have valuable data but fewer defenses than large enterprises. Phishing, business email compromise and ransomware are the most common threats we see in DFW. ### What is included in a cybersecurity risk assessment? A risk assessment reviews your network, devices, user accounts, email security, backups and policies. You receive a written report that ranks the findings by risk and gives clear, prioritized recommendations. ### Do you provide 24/7 security monitoring? Yes. Endpoints, firewalls and Microsoft 365 accounts are monitored around the clock, and threats are investigated and contained at any hour. ### Can you help us meet cyber-insurance requirements? Yes. Insurers commonly require multi-factor authentication, endpoint detection and response, tested backups and security training. We put these controls in place and help you document them for your application. ### Is cybersecurity included in your managed IT plans? Yes. Core security controls are built into every Simplistic IT managed services plan. Advanced services such as penetration testing and compliance support can be added as needed. ### What does an IT consultant do for a small business? An IT consultant assesses your current technology, recommends improvements that match your goals and budget, and manages projects such as network upgrades, office moves and cloud migrations from planning through completion. ### Can you help us move to a new office? Yes. We coordinate internet service, cabling, Wi-Fi, phones, printers and workstation setup so your team can work normally on the first day in the new space. ### Do I need a managed IT contract to hire you for a project? No. IT consulting and project work are available on their own. Many project clients later choose managed IT services, but it is not required. ### How do you price IT projects? Projects are scoped and quoted in advance, with a fixed price or a clear estimate, so you know the cost before work begins. ### How do I get IT support from Simplistic IT? Existing clients can call 972-829-3457, submit a ticket, or start a secure remote support session from our website. New businesses can call or book a time on our contact page to set up support. ### Do you support Macs as well as Windows PCs? Yes. We support Windows and macOS computers, along with iOS and Android mobile devices used for business. ### Can you buy computers and equipment for us? Yes. Through our partnerships with Microsoft, Cisco, HP, Lenovo and Samsung we provide preferred pricing on hardware and software, and we deliver devices configured and ready to use. ### Which areas do you serve? We serve the entire Dallas–Fort Worth Metroplex, including Dallas, Fort Worth, Lewisville, Plano, Frisco, Irving, Arlington, Carrollton, Flower Mound, Coppell, Grapevine and Denton. ## Articles - [How to Spot a Phishing Email: A 30-Second Check for Your Team](https://simplisticit.com/blog/how-to-spot-a-phishing-email): Before clicking a link or opening an attachment, check five things: the real sender address, urgency or pressure, unexpected requests for money or passwords, where the link actually goes, and whether the request makes sense. If in doubt, verify by phone using a number you already have. - [Cybersecurity Isn’t an Add-On. It’s Built Into Everything We Do](https://simplisticit.com/blog/cybersecurity-built-into-everything-we-do): Security works best as part of how IT is run every day, not as a separate product. Every Simplistic IT managed plan includes MFA, endpoint detection and response, email filtering, patching, tested backups and security training. - [Smart IT Consulting, So You Can Focus on Your Business](https://simplisticit.com/blog/smart-it-consulting-focus-on-your-business): Good IT consulting turns technology decisions into a written plan with clear costs and timelines. It is most valuable before an office move, a network upgrade, a cloud migration or rapid hiring. - [How to Choose a Managed IT Provider in Dallas–Fort Worth](https://simplisticit.com/blog/how-to-choose-a-managed-it-provider-dfw): Choose an MSP with a flat, all-inclusive price, published response times, security included by default, local onsite technicians, and documentation you own. Ask for references from businesses your size. ## Pages - [About](https://simplisticit.com/about) - [Service areas](https://simplisticit.com/service-areas) - [FAQ](https://simplisticit.com/faq) - [Contact](https://simplisticit.com/contact)