Managed IT Services
Managed IT Services for Dallas–Fort Worth Businesses
Your whole technology stack monitored, maintained and supported for one flat monthly rate.
At a glance
Simplistic IT Solutions provides fully managed IT services to small and mid-sized businesses across Dallas–Fort Worth for one predictable monthly rate. The service covers 24/7 monitoring, unlimited help desk support, patch management, backups, endpoint security and vendor management. It replaces or extends an in-house IT department for a lower total cost.
Capabilities
What’s included in our Managed IT Services
- 01
24/7 monitoring & alerting
Servers, workstations, firewalls and cloud services are watched around the clock so problems are caught before your team notices them.
- 02
Unlimited help desk
Your staff can call, email or open a ticket and reach a local technician who already knows your environment.
- 03
Patch & update management
Operating systems and business applications stay current on a tested schedule that avoids disrupting the workday.
- 04
Backup & disaster recovery
Automated, encrypted backups with regular restore tests mean you can recover quickly from hardware failure, ransomware or human error.
- 05
Microsoft 365 & cloud administration
Accounts, licenses, email security, Teams and SharePoint are managed for you, along with Azure and other cloud workloads.
- 06
Vendor & hardware management
We deal with ISPs, software vendors and manufacturers for you, and pass along preferred partner pricing on hardware and licensing.
- 07
Strategic IT planning
Regular business reviews cover upcoming risks, budget and a technology roadmap tied to your growth plans.
- 08
Onsite support across DFW
When something needs hands-on attention, a technician from our Lewisville office comes to your location.
Results you can expect
- Predictable IT costs with no surprise invoices
- Less downtime and faster resolution when issues occur
- Better security posture without hiring a security team
- A single, accountable partner for all things technology
Who it’s for
- Businesses with 5–150 employees that have no full-time IT staff
- Companies whose office manager has become the accidental IT person
- Organizations with an internal IT lead who needs backup and tooling
FAQ
Managed IT Services: common questions
What are managed IT services?
Managed IT services are an arrangement where an outside provider takes ongoing responsibility for your technology, including monitoring, maintenance, security, support and planning, for a recurring fee. You get the capability of a full IT department without having to hire one.
How much do managed IT services cost in Dallas?
Pricing depends on the number of users and devices and the services you need. Simplistic IT Solutions charges a fixed monthly rate that is agreed on in advance, so your costs stay predictable. Call 972-829-3457 or request a free assessment for a quote tailored to your business.
Do you offer onsite support?
Yes. Our office is in Lewisville, TX, and technicians provide onsite support throughout Dallas–Fort Worth, including Dallas, Fort Worth, Plano, Frisco, Irving, Arlington, Carrollton and Denton County.
Can you work alongside our existing IT person?
Yes. Many clients use us as co-managed IT. Your internal staff keep control of strategy and day-to-day priorities, and we provide monitoring tools, after-hours coverage, escalation support and project capacity.
How quickly can we get started?
Most businesses are fully onboarded within two to four weeks. We begin with an assessment, document your environment and deploy our monitoring and security tools, then take over support.
Client stories
Trusted by DFW businesses for nearly a decade
“We have had an outstanding relationship with Simplistic IT Solutions for nearly ten years.”
“Couldn’t be more pleased with the work they do for me.”
“As a small business we did not expect to receive the same treatment as a large company, but we were wrong!”
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Free IT & security assessment
Ready for IT that just works?
Book a free, no-obligation IT and security assessment. We will review your environment and send you a clear plan with a fixed monthly price.